I’ve been thinking a lot lately about how TRUST is built. It’s the cornerstone of every relationship we have – and yet there isn’t a...

Working with non-profit leaders is rewarding and invigorating. It feeds my soul. These are my people. They are driven by their hearts and...

Having worked alongside countless dedicated non-profit leaders, I know that many are becoming burnt out. Exhausted. Deflated. Tired of...

Consistent and varied community engagement is key. Recently I wrote an article about the importance of non-profits building strong...

The reality is that not all conversations go the way we want them to. Some plug along in neutral, wishy-washy by their very nature....

Judith E. Glaser, founder of the Creating WE Institute and author of Conversational Intelligence, notes that 9/10 conversations miss...

Our brains are intrinsically wired to release a number of neurochemicals—some that lead to stress and arousal, and some that lead to a...

Do you remember in school when teachers made us come up with group rules before starting a group project? It was an important lesson....

I’ve spoken in the past about gremlins … those nasty monsters that sit on your shoulder and tell you what you cannot do. They tell you...

​​Researchers believe that handshakes started as early as the second century B.C. to prove your peaceful intent—since you weren’t holding...

I’m learning a lot of new terms of late. And today I found a term that really resonated with me: collective intelligence. Why does this...

In honour of National Honesty Day on April 30th, I want to explore the importance of honesty and caring in the conversations that we have...